1. General Information on Data Protection

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The protection of personal data and the responsible handling of confidential information are of the utmost importance to VRLIFE.

We process personal data responsibly, transparently, and exclusively in accordance with applicable data protection regulations. In particular, we comply with the Swiss Federal Act on Data Protection (revFADP), the European Union General Data Protection Regulation (GDPR), and applicable data protection laws in the United States.

This Privacy Policy informs you about which personal data we process, the purposes for which it is processed, the rights you have, and the measures we take to protect your data.

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2. Controller Responsible for Data Processing

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Controller responsible for the processing of personal data:

VRLIFE

Represented by:

Christian Beeler

Josenbachweg 224
9126 Necker
Switzerland

Email: info@vrlife.ch
Website: www.vrlife.ch

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3. Scope of Application

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This Privacy Policy applies to:

• Visitors to our website

• Prospective customers and interested parties

• Customers and contractual partners

• Business partners

• Newsletter subscribers

• Users of our digital services

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It applies regardless of whether our website is accessed from Switzerland, the European Union, the United States, or other countries.

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4. Principles of Data Processing

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VRLIFE processes personal data according to the following principles:

• Lawfulness and transparency

• Processing only for defined purposes

• Data minimization

• Accuracy and currency of information

• Limited storage

• Confidential and secure handling of data

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We collect only the information that is necessary for the respective purpose.

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5. Types of Personal Data

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Depending on your use of our website and services, the following data may be processed:

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Contact Information

This includes in particular:

• First and last name

• Email address

• Telephone number

• Company

• Role or position

• Communication content

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Business and Contract Data

This includes in particular:

• Customer information

• Quotes and offers

• Contract information

• Billing information

• Payment information

• Business communications

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Technical Data

When visiting our website, technical information may be processed automatically:

• IP address

• Browser type

• Operating system

• Device information

• Language settings

• Date and time of access

• Pages visited

• Technical interactions with our website

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6. Purpose of Data Processing

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VRLIFE processes personal data in particular for the following purposes:

• Providing and operating our website

• Processing contact inquiries

• Communicating with prospective customers, customers, and partners

• Preparing quotes and offers

• Performing and managing contractual relationships

• Processing payments

• Customer support

• Sending information and newsletters

• Improving our services

• Ensuring the security of our systems

• Preventing misuse and unauthorized access

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7. Operation of the Website via Wix

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Our website is operated using the Wix platform.

Wix provides the technical infrastructure for hosting, presentation, security, and functionality of our website.

As part of the technical operation, information may be processed, in particular:

• IP address

• Browser information

• Device information

• Access times

• Technical usage data

• Cookie information

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This data is processed exclusively in order to:

• Ensure the technical availability of our website

• Ensure the security of our website

• Detect and correct errors

• Improve the technical user experience

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Further information on data protection at Wix:

https://www.wix.com/about/privacy

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8. Cookies and Technical Technologies

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Our website uses cookies and similar technologies.

Cookies enable secure and user-friendly use of our website.

We use cookies in particular for:

• Technically necessary functions

• Security

• Storing preferences

• Improving website functionality

• Technical analysis of website usage

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VRLIFE does not use cookies for personalized advertising and does not create user profiles for advertising purposes.

Non-essential cookies are only used where legally permitted and where the appropriate consent has been obtained.

You can change your cookie settings at any time through our cookie management system or your browser settings.

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9. No Use of Advertising Tracking Technologies

VRLIFE does not use:

• Meta Pixel

• Facebook Pixel

• Google Analytics

• Google Ads Conversion Tracking

• Retargeting technologies

• Comparable marketing tracking systems

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We do not sell personal data and do not provide personal information to advertising networks for commercial profiling.

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10. Newsletters and Electronic Communications

If you subscribe to our newsletter, we use your data exclusively to send you information about:

• VRLIFE products

• Services

• Events

• Innovations

• Company information

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Where legally required, registration is completed using a confirmation procedure.

You can unsubscribe from the newsletter at any time using the unsubscribe link or by contacting us directly.

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11. CRM System

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VRLIFE may use a Customer Relationship Management system (CRM) to professionally manage customer relationships and business contacts.

The following data may be processed:

• Contact details

• Communication history

• Quote and offer information

• Customer information

• Contract information

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The processing serves exclusively to support customers and organize our business processes.

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12. Contact Forms

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If you contact us through our website, the information you provide will be processed to handle your inquiry.

This includes in particular:

• Name

• Email address

• Telephone number

• Company

• Message content

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The data is used exclusively for communication and handling your request.

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13. Payment Processing

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External payment providers may be used to process paid services.

The respective payment providers process payment information independently in accordance with their own privacy policies.

VRLIFE processes only the information necessary to conduct and manage the business relationship.

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14. Disclosure of Personal Data

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VRLIFE does not sell personal data.

Data is disclosed exclusively:

• Where necessary to provide our services

• Where necessary to fulfill contractual obligations

• Where you have expressly consented

• Where there is a legal obligation

• Where necessary to protect legitimate interests

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15. International Data Transfers

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As an internationally active company, VRLIFE may also have personal data processed outside Switzerland or the European Union.

We ensure that appropriate data protection measures are in place, for example:

• Appropriate contractual safeguards

• Recognized data protection guarantees

• Technical security measures

• Organizational safeguards

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16. Notice Regarding Healthcare and Medical Areas

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VRLIFE develops virtual reality solutions for healthcare, care, therapy, and rehabilitation.

Our solutions are intended in particular to support:

• Relaxation

• Activation

• Motivation

• Social participation

• Quality of life

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VRLIFE does not replace medical diagnosis, treatment, therapy, or professional care.

No medical patient data is collected through our website.

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17. Your Data Protection Rights

Rights under the GDPR

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Individuals in the European Union have, in particular, the following rights:

• Access to stored personal data

• Correction of inaccurate data

• Deletion of personal data

• Restriction of processing

• Data portability

• Objection to certain processing activities

• Withdrawal of consent

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In addition, you have the right to lodge a complaint with a competent data protection authority.

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Rights under Swiss Data Protection Law

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Under Swiss law, the following rights apply in particular:

• Access to stored data

• Correction of inaccurate data

• Protection against unlawful data processing

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Rights under US Data Protection Laws

Depending on the state, additional rights may apply, in particular:

• Access to stored personal information

• Request for deletion of certain data

• Objection to certain data processing

• Information about data processing and disclosure

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VRLIFE does not sell personal information.

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18. Data Security

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VRLIFE implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or alteration.

Despite careful security measures, complete security of electronic data transmission cannot be guaranteed.

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19. Data Retention

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Personal data is stored only for as long as necessary for the respective purpose or as required by statutory retention obligations.

Once the purpose of processing no longer applies, data is deleted or anonymized where possible.

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20. Changes to this Privacy Policy

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VRLIFE may update this Privacy Policy at any time, in particular due to:

• Changes in legislation

• Technological developments

• Expansion of our services

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The current version is available on our website.

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21. Data Protection Contact

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If you have questions about data protection or wish to exercise your rights, please contact us:

VRLIFE

Christian Beeler

Josenbachweg 224
9126 Necker
Switzerland

Email: info@vrlife.ch

Version: 2026

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© VRLIFE. All rights reserved.